Project:
Unified Security Operations Center 911 Riyadh

Client:
Ministry of Interior

Project Overview:
(911) as one of the important initiatives implemented by the Ministry of Interior in cooperation with the Quality-of-Life Program (one of Vision 2030 programs).
Providing, Installing, and operating the Unified Security Operations Center 911 with modern and integrated systems for control\ command control and security systems with all its requirements and integrate these systems with the systems of the Ministry of Interior for Information Technology.
In addition to providing all necessary work and services to enhance the level of the Center Workers to deal with these systems and to improve the emergency response speed rate by providing the technical, engineering, and administrative services necessary to operate and maintain the systems for a period of two years including studies, designing, material, tools, qualified resources.

Project Components:

• Prepare 911 site and the designated operations rooms with required materials, technical equipment, and tools.
• Provide and Implement systems with modern technologies like (control, command control, telecommunications, security surveillance), necessary software and infrastructure (computers, servers, and their accessories).
• Develop a unified information system, to exchange information among the security leaders and pass warnings and orders to various administrative levels.
• Develop an operations concept that achieves coordination and integration between all security agencies (police patrol, traffic, and the Road Security Special Forces along with the Civil Defense). And Optimize utilization between all of them and unify databases.
• Enhance the concept of operations and develop operation methodology, policies, and procedures to ensure the quality of services provided in addition to measuring the center and its workers’ performance.
• Train & develop all Center Workers on all project systems and Operational Procedures.

Project:
Baggage X-Ray Machines with ATRS + WTMD + HHMD in 6 Stations

Client:
Saudi Railway Company (SAR)

Project Overview:
Saudi Railway Company (SAR) must always maintain state-of-the-art security and safety standards while linking vast regions within the kingdom. Saudi Bell had to build and integrate a security system as well as install baggage X-Ray machines, automated tray return system (ATR) and walk-through metal detectors for six railway stations in Riyadh, Majma’a, Qasim, Hail, Al Jouf and Goriyat.

Challenges:
Due to limited space, it was challenging to fit the standard ATR machine in the above locations. Additionally, the involvement of many parties from different countries demanded daily coordination throughout the process to keep constant and clear communication.

Innovative Solutions:
To redesign the X-Ray and ATR machines with the help and support of the client and trusted manufacturers. The project, which was successfully delivered in 2017, was a great success with exceptional outcomes.

Project:
Supply & Installation of Cargo X-ray Inspection Systems – Gantry Type

Client:
Saudi Customs Authority

Project brief:
Saudi Bell Group being one of the most trusted partner to the Saudi Customs Authority was awarded with a project to supply and install as well as maintain Cargo X-Ray Inspection Systems of Gantry Type to provide protection and security efficiently and effectively for a number of locations.

Challenges:
The logistic challenge was to transport the complete gantry structure from the seaport to all designated remote sites.

Innovative Solutions:

One of the main challenges in the project was to transport complete gantry structures from the seaport to all different remote sites. The transportation was done using specialized trailers. The whole civil construction of all sites building specialized tunnel buildings for each site with radiation control as well as the complete logistic handling was done by the Saudi Bell team and radiation test was conducted to ensure expected high levels of safety. During the project implementation, challenges were overcome due to the successful coordination between the client, consultant, and the system manufacturer.

Project:
Configure MPLS -TP Systems

Client:
Royal Saudi Air Defense Forces (RSADF)

Project Overview:
Saudi Bell was assigned to execute one of the RSADF projects, to implement and configure the Milegate MPLS -TP systems on multiple Air Defense sites in Riyadh, Dammam, Hafar Al Batin and Tabuk.

Challenges:
The main challenge was to integrate the new systems with the existing network of the MODA which implements a high security protocol and involves numerous military branches -such as Navy, Land Forces, Air Defense- that share the same network. Prior to the incorporation of the new MPLS-TP system, the existing network had to be temporarily deactivated.

Innovative Solutions:
Therefore, a proper deactivation plan was applied before the integration and insertion of the new system. The maintenance team from Saudi Ericsson and the installation team from Saudi Bell collaborated to do the required configuration and VLAN assignments for each system. Fiber optic core assignment was prepared and tested. Actual cut-over was done swiftly with precision to avoid extended downtime on the multiple networks impacted by the activity. Verification and testing were done to confirm the new system is working after cut-over is executed. With the impact on multiple military networks and systems, and limitations for accessibility on existing systems, Saudi Bell encountered difficulties pertaining to activating and integrating the new MPLS System. All efforts paid off after a successful link completion that witnessed numerous entities collaborating to bring the project into an encouraging accomplishment. Saudi Bell’s detailed planning and coordination with counterparts that participated in the integration and cut over was a key factor. The said tasks were able to meet the target downtime thus effectively minimizing margins for errors.