Our Standards

Saudi Bell works on the following IT governance frameworks:


ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows growth, scale and change.


COBIT is an IT management framework developed by the ISACA that helps businesses develop, organize and implement strategies around information management and governance.


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